Keeping Up With CSR Trends: Why Green Is The New Black

What if waste, as we know, totally disappears from the face of the earth? If you, at this very moment, try to find the exact definition of Corporate Social Responsibility there’s a high probability that you would be confused. It’s a highly flexible concept, that evolves differently changes from time to time and from company to company. The basic concept of CSR took birth in the mid-20th century. Since then it has been established as standard aspect of most successful companies, becoming more in vogue as a best practice in the last decade. According to Vardaan, CSR is a very basic and a fundamental business process which ensures that the Corporate engages in a responsible manner with its stakeholders (stakeholder and not only the shareholders) India has lots of socio-economic challenges to be dealt with. By making CSR mandatory for certain categories of specified companies.The government has made the top businesses in the country responsible for their country’s development. According to estimates the CSR spend in India amounts to a cash flow of over INR 100 billion per annum. When an amount in this magnum is put into good use, it is bound to accelerate the development of a society. CSR, today, can be performed in any of the sectors like education, healthcare, environmental, humanitarian crises, and many more. In this piece, lets focus on the environmental sector that deals especially with waste management.

In Green We Believe

The Swachh Bharat Campaign initiated by the Prime Minister has brought with it a fair share of enthusiasm from the citizens. With options like collection, segregation, and disposal of waste, raising campaigns on waste management, constructing clean toilets for the public who don’t have access to them, and many, waste management has a vast scope for improvement. Many companies opt for waste management as a part of their CSR regime and because of that the competition is really high. Having an innovative and unique approach to this, will help you bring your company into the limelight and help instil trust amidst your current customers and prospective ones. Most of the company have an independent department that is in-charge of CSR. If you are new to CSR, taking the help of local organizations to aid you in your CSR work is a great way to go ahead. If you are a SME, then pooling in your resources with couple of other SMEs will help you make a valuable contribution.

ROI, Myth Or Possibility?

Return on investment is a by-product of consistent efforts and disciplined approach towards CSR. Though it is generally defined as financial gain, it can also be measured in terms of brand equity you gain. It can be a relative vector, often immeasurable, but one that helps you realize an aspect of success. With waste management, you have an option of playing the game up close. You can consciously put in efforts to reduce waste generation, reuse materials, and recycle sustainable materials. Though the ROI isn’t direct or immediate, you will reap in the benefits in the future. Small changes to carefully monitor your resources and consumptions will help you downsize your budget. Campaigning about your sustainability stories amidst the consumers is bound to generate interest and raise your value among both stakeholders and consumers. If going traditional in your philanthropy work isn’t your cup of tea, waste management might just be the right way to go. Make your employees environmentally literate by creating engaging programs that teach them core lessons and tricks to tackle these issues. Turn every waste as an opportunity to lead you into a better and cleaner world. Can you use the waste generated as an opportunity to look at a business opportunity, a backward of a forward integration perhaps. Green your company today, for a greener tomorrow. image: http://thumbs.dreamstime.com/z/green-ideas-tree-head-concept-human-brain-icons-recycling-illustration-layered-easy-manipulation-custom-coloring-32692896.jpg

SMEs, It’s Your Turn To Give Back To Society

The Indian Government has embraced the policy of Corporate Social Responsibility in the Companies Act of 2013. The inclusion of several new policies and and provisions has changed the face of Indian corporates. This is a remarkable choice that has put India in the same league as countries such as Norway, Mauritius, and Sweden, who all have vigorous rules for industries on CSR. The only area where India lags behind is that of CSR for smaller businesses—the Companies Act 2013 does not apply to Small and Medium-sized Enterprises (SME), which happen to be major economic drivers in India. SME CSR work Corporate social responsibility is a concept that is normally associated with large companies and is is seen as a chance to give back to the society. The concept was once used by high-profile companies with enough media attention and money to build and uphold a strong brand image in the public eye. These days CSR initiatives have become important for SMEs as well. To understand why it is necessary for SMEs, it is best to understand the meaning and need for Corporate Social Responsibility. What is CSR? Corporate Social Responsibility generally refers to the obligations that the company has to the society. CSR has no definition as such, but the EU stresses that CSR is a voluntary action and is done as a part of the company beyond the law requirements. A company engaged in CSR purposely include the public interest into the working of the organisation. These organisations have a bottom, line of satisfying people, their profit, and the planet. Why Are SMEs Effective At CSR? India’s economy runs on the tiny, but infinitely numerous, contributions of small and medium-sized enterprises. These SMEs employ over 40% of India’s population and contribute to over 45% of the country’s manufacturing output. SMEs provide millions of jobs even to low-skill level workers. The country has over 1.3 million SMEs, who collectively account for 40% of India’s total exports. Small and medium-sized enterprises usually identify closely with the town or region that they are set up in. They have a wider reach across local communities and are spread over a larger area, thus giving them more grassroots influence than larger enterprises, geographically at least. SMEs can easily adapt to their local settings, have a clear understanding of the problems in the area and have access to local resources, making them highly suitable for CSR work. Companies like Jaipur Rugs Co. Pvt. Ltd. do their bit for the community by conducting Educational programs for illiterate artisans and village community members. They also hold health check camps in villages for the poor and help unemployed artists with jobs. This kind of work is possible as the company intimately knows the problems their locality faces. How To Inject CSR In SMEs SMEs need to understand that CSR does not only involve the spending of money. Instead, it works best when an innate part of the brand. However, to reach that level SMEs must first educate themselves on what corporate social responsibility really means. One way to do this is through UN’s unique UNIDO programmes. They have a Triple Bottom Line (TBL) approach, which is popularly known as the 3 Ps—People, Planet, and Profit—to help companies address sustainable development. It has proven to be a simple learning technique for SMEs in developing countries and help companies with their performance for social, environmental, and economic norms. These programmes also help SMEs understand that profit alone is not enough to make a company successful. Rewards For CSR Work To promote CSR work in SMEs, associations such as ASSOCHAM, Businessworld, and FICCI hold award ceremonies to reward and appreciate these companies. These award ceremonies promote CSR practices within SMEs. Elin Appliances Pvt. Ltd. and Jaipur Rugs Co. Pvt. Ltd., NTTF Industries Pvt. Ltd., Smart Aqua Technologies Pvt. Ltd., and Vajja Technologies Pvt. Ltd. were awarded the SMEs and innovation categories at the Businessworld FICCI- SEDF CSR 2010 Awards. Elin Appliances were also awarded at the ASSOCHAM CSR 2011 Awards for their remarkable “Go Green” campaign, where they planted trees in their locality. They also organised health check-up drives in New Delhi, earning them respect in the community and a good reputation among corporates. India’s growing economy and aspiring middle-class shows that it is time that more SMEs begin to change themselves to do what they can for the society and environment and to make India a better place for the future. SMEs must remember that they can only grow while the society and environment around them are balanced. And CSR activities that help organisations create a positive impact in their locality will help boost their brand equity as well.

The Profound Effect That CSR Has On Employees

“Employees don’t stay with a company because of benefits. It is the long-term relationship-building that attracts people to stay.”- Jeff Swartz, CEO of Timberland A recent survey at Cognizant India, an American IT services company with 200,000 employees in India, revealed that over half of their employees volunteering for CSR initiatives displayed improved workplace performance. The employees believe that being associated with a company that actively participates in CSR is something to be proud of and positively affected their motivation levels and productivity. This is just one of the many cases where organisations achieved increased productivity from their employees as a result of increased CSR activity.

CSR: The New Deciding Factor In Employee Satisfaction

It’s clear in the above example that a company’s role in CSR affects the thought processes of its employees. Offering exemplary salaries, perks, and positions just won’t cut it anymore. Employees want to know how their company is giving back to society, and without this information, they tend toward dissatisfaction. And an increase in employee turnover rates is a direct outcome of this anxiety.

Why It’s So Important

Millennials are in high demand in the job market. They carry the skills, talent, and ideas that will help an organisation evolve and embrace the new age. However, they want something more than just a great job and good pay. They want the 3 Ps.

Pride

Everyone entering the job market looks for a sense of pride in what they do. No one wants to work for a company that’s contriving to destroy the environment, no matter how well they pay. And taking a neutral stance on CSR won’t help either. Employees want to be able to tell people, ‘Hey! You know I work in XYZ?’. And that won’t happen unless the company gives them a reason to boast. Organisations actively involved in CSR activities are filled with motivated employees. Being proud of their organisation also instils a feeling of respect towards it, which translates into higher productivity and greater engagement at work.

Purpose

After the initial thrill of a new workplace, most employees tend to wear figurative blinders and routinely carry out their jobs. This is more prevalent at the entry level, where employees may not have much knowledge of how the company operates and what it does with its funds. When employees are exposed to the social work that organisations engage in, they feel a stronger sense of belonging. This is accompanied by enhanced productivity, higher involvement, and increased confidence. Although CSR is not directly tied to a company’s operations, it acts as a lighthouse, guiding employees toward a brighter future. It’s also a great measure of how well a company is performing against its promises; the ideal way to build employee trust.

Progress

People want to enrol in a company that looks promising. And what’s better than being able to use a chunk of your profits to help society? If a company is engaged in CSR initiatives, it means that they can spare the funds to donate. It also implies that they’ve reached a stage of stability, and can focus their attention on issues that may not be directly related to their business. An organisation that’s able to provide services outside of its realm of operations presents an attractive prospect to potential employees. CSR, today, is changing from just a mandatory law to a process that’s vital to an organisation’s health. Companies need to get on board with this, or they’ll miss out on the increased coordination, trust, and productivity that will take them to the next level. References: https://www.marketingmag.com.au/news-c/csr-boosts-employee-attraction-retention-adma-global-forum/ http://www.triplepundit.com/2015/08/sustainability-strategy-can-pivotal-employee-engagement/ http://timesofindia.indiatimes.com/tech/jobs/Oracle-India-introduces-CSR-driven-induction-programme/articleshow/48481872.cms http://www.business-standard.com/article/pti-stories/social-commitment-attracts-best-talent-to-tata-group-rajan-115072600154_1.html http://www.forthephilanthropist.com/services/corporate-social-responsibility.php http://www.csrwire.com/blog/posts/906-stakeholder-vs-shareholder-value-connecting-the-sustainability-dots-with-philips-drexel-university-profits4purpose http://catchafireblog.org/2013/08/15/top-of-mind-10-interesting-articlestrends-in-csr/ http://www.optimy.com/csr-retention-tool-indian-companies-2/

Profits And Purpose: Using CSR To Achieve Both

Milton Friedman once remarked that the ‘only social responsibility of a business is to maximise its profits.’ According to his theory, if firms focus on profits, everything else should automatically fall into place. However, he added that a company can only do so by focusing on its stakeholders and providing better products, better working conditions, and following environmental regulations to the dot. It’s almost impossible to ignore the profits vs. purpose debate whenever we talk about CSR. Should a company only be concerned about paying its shareholders a bigger dividend, or, should it follow a more holistic approach and also take into account the environment and communities that it comes into contact with? Over the last decade or so, many organisations in India have changed the way they approach CSR. Gone are the days when CSR was considered nothing more than ‘social tax’. With big companies like Tata and Wipro displaying how easy it is to facilitate organisational growth through CSR, smaller organisations soon followed suit. Now, we even have fierce competition between rival companies to see who runs a better CSR campaign than the other. For example, PepsiCo and Coca-Cola are constantly trying outdo each other when it comes to water conservation and recycling. In fact, PepsiCo even runs a Positive Water Balance initiative which aims at recycling and conserving more water than they utilise.

Valuing Your Employees

Alan Edmans, Professor of Finance at the London School Of Business, gave a very interesting talk on ‘The Social Responsibility Of Business.’ In his talk, he mentions that it’s ‘employee well-being that causes good performance rather than good performance allowing a company to spend on employee well-being.’ He drove his point home when he told his audience how the top 100 companies to work for in America beat their competitors by a profit margin of 2-3% each year, for a period of 26 years! What he was trying to reiterate was that the better a company treats its employees, the more profits it earns. He took the example of Costco, which not only pays their staff almost double the average American wage/hour but also stays closed on days like Christmas and New Year’s Eve, when most of their competitors force their employees to come to work. And despite all this, they still continue to be in the top three wholesale retailers of USA. While their competitors are afraid of facing a loss if they grant employees leave and shut shop on public holidays, Costco realises that a workforce which is motivated and happy is the key to running a successful business. In India, HCL runs a ‘Teach At Office’ program. Realising the importance of its support staff, they hold free classes on basic computer skills and conversational English. To complement these classes, they also hold workshops on basic etiquette, financial management, and health and hygiene.

Giving Back To The Community

It’s not necessary that organisations stick to internal CSR activities to gain profit. ITC Limited, with their varied portfolio, run a variety of CSR projects all over India. They’re one of the pioneers in watershed development and soil conservation in the country. To aid farmers who provide them with raw material, they help in developing agricultural infrastructure like group irrigation wells, sprinkler units and vermicomposting trenches. They also donate Re. 1 from the sale of each of their Classmate series of notebooks towards the education of underprivileged children. So what’s the one thing that’s common between Costco, HCL, and ITC Limited? All three are market leaders in their respective sectors. Costco is among the top 3 retailers in the USA, HCL Technologies is one of the top 20 largest publicly traded companies in India, and ITC is a market leader in the tobacco sector and the largest supplier of stationery and branded food products in India. These three organisations make it quite evident that finding a balance between profit and purpose isn’t hard. No matter how disconnected they may seem, the two don’t need to sit at opposite ends of the scale. Any organisation with a good CSR strategy can easily cater to a societal cause and still derive enough profit to stay ahead of the competition. If you look at the bigger picture, you’ll see that any business will eventually stagnate if it doesn’t seriously consider doing a little bit more than making money. To summarise what you just read, we’ll quote Alan Edmans one last time, ‘Businesses exist to serve a purpose. And by doing so, and only by doing so, will they generate profits in the long run. To reach the land of profit, follow the road of purpose.’

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Implementing CSR With The Right NGO

No matter how big or small an organisation is, choosing the right partners for its CSR projects is always a big deal. This is a decision which can cement your company’s position as a socially active and responsible organisation. And a well-executed CSR strategy can tremendously increase stakeholder engagement and even affect the value of your stocks. A good CSR partnership goes a long way in helping your organisation strike a balance between profit and purpose. Partnering with, or investing in the right NGOs for your CSR activities is as essential as finding investors who bring more to the organisation than just money. Don’t approach CSR with the aim of compliance under the Companies Act, 2013 . Instead, look for an NGO which mirrors the vision, mission and core values of your organisation. Let’s take a look at the things you should keep in mind while selecting NGOs who’ll bring value to your CSR efforts.

1. What Does The NGO Do?

In order to narrow down your search, find out exactly what your potential CSR partners do. The reason behind this is obvious. You want to work with an NGO whose work is as closely linked to your line of business as possible. For example, if you work in the processed food industry, try and find an NGO which works with local agricultural communities. Help them provide social and economic support to farmers, who are the lifeline of the processed food industry. This way you can directly help your primary stakeholders, the people who provide you with raw material.

2. Reputation Matters

As of 2014, India has one registered NGO for every 600 people and just one policeman for every 943 people! However, even with such a high density of NGOs, there are only a few organisations who’ve actually managed to establish themselves as reliable and impactful CSR partners. It’s also important that you choose an NGO which is well respected amongst your employees, investors and customers. This move can potentially lead to a fair increase in stakeholder engagement.

3. Previous Interactions With The Corporate Sector

The easiest way to gauge how well an NGO can support your CSR endeavours is to check their track record with other corporates in the past. See what kind of activities they’ve engaged in and how effective their efforts were. There are many NGOs out there who may have excellent management and processes but may not have any projects which fit into the corporate scenario. On the flip side, there are NGOs who have impeccably structured corporate campaigns but fall flat when it comes to implementing and executing those strategies. If you find an NGO that delivers quality and has a strong work ethic, you could easily set up a long-lasting partnership with them on mutually agreed upon terms.

4. What Does The NGO Offer?

Carefully consider what the NGO will bring to the table when you partner with them. What is the nature of engagement? How experienced is their staff? Are they equipped to provide training or educational resources?

5. What is the Approach of the NGO ?

Ask the NGO if it is open to a partnership model. CSR is always about building partnerships. If the NGO wants only your cheque, you need to ask yourself if this is the right approach. Also it would be great if a shared value approach can be taken. This would enable you to make the maximum impact Find answers to all these questions before signing a deal. A good NGO will be able to seamlessly blend their activities with your CSR concerns. Remember, your money and resources are also being utilised, so make sure that it’s a win-win situation for both parties.

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Embracing Social Responsibility – A Few Takeaways From The Vardaan Seminar

On 19th December 2014, a few brilliant minds gathered on-stage to share their insights in the area of social reform. Organized by Vardaan, this seminar dealt chiefly with the topic of embracing social responsibility. The first speaker for the day was Mr. Santosh Hegde, a former Justice of the Indian Supreme Court who had also served as the Solicitor General of the country.

Sharing The Burden Equally

According to the former Justice, today’s society had become obsessed with wealth and power; compassion was no longer a driving motive. He questioned the practicality of a CSR mandate, especially when the government itself was finding it difficult to account for revenues. Justice Hegde then talked about some of the popular Indian scams that had occurred over the years. In the 50s, the government had been cheated out of ₹52 lakhs (approximately ₹50 crore today) in a popular scam. By the 80s, the Bofors scandal had come to light, and it was discovered that funds worth ₹64 crore had been misappropriated. In 2000, two major frauds shook the country—while the Commonwealth Games scam cost the exchequer ₹70,000 crore, the 2G Spectrum scam was estimated to be a whopping ₹1,76,000 crore. He was of the view that the CSR mandate wouldn’t even be necessary if such scams hadn’t occurred. These frauds had occurred because many people had shunned their own responsibilities in the blind pursuit of wealth. In short, each person is responsible for the welfare of another; creating moral liability by forcing companies to donate isn’t the answer to effective societal change.

Re-evaluating CSR Relationships And Objectives

Ms Vandana Mahajan, a popular social activist, was next in line. The CSR mandate, according to her, had brought about a number of positive changes—there was an unprecedented level of interest in the social reform sector and investments were at an all-time high. According to her, as CSR in India was still in its infancy, businesses and non-profits needed to collaborate in a more productive manner. Ms Mahajan also talked about the some of the key social concerns in today’s society from her experience as a reformer. Entrepreneurship, urban safety, women and children’s empowerment, rural livelihood and ecological sustainability were some issues that she touched upon. Ms Mahajan also went into the traditional trust-deficit between non-profits and corporates. She discussed how most corporates chose to work with only those NGOs they could fully understand, leaving out hundreds of other genuinely committed non-profits that could definitely do with some help. “Can we bring in the same seriousness, prestige and pursuit of excellence to realising the goal of social change that we give to the realisation of economic development, profit maximisation and business growth?”.  

Bridging The Gap Between Corporations And Non-Profits

The first person to represent the corporate world at the gathering was Mr Jacob Kurian, a Partner at New Silk Route Advisors. He was of the view that many companies failed to tackle CSR in the right manner. Companies that just wrote out cheques needed to embrace the idea of CSR as an integral part of business. Meaning that they needed to approach each social initiative as they would a business. Social programs needed objectives, both short-term and long-term. Each program needed to be measured for its impact just as a business project would be evaluated for its profitability. On a concluding note, he said that all the stakeholders had to be actively engaged if a social program was to have any chances of success.

Looking Ahead To A Productive Future

The last speaker in the seminar was Mr Thomas Raffa, the Founder and CEO of Raffa Inc., a consulting firm based out of Washington DC. Like Mr Hegde, he thought that forcing companies to pay 2% of their profits wasn’t really going to make things better in the long run. Mr Raffa talked about how Indian non-profits needed to evolve from their highly dependent positions to become sustainable, well-capitalized organizations. According to him, business was an important force in society that could be used effectively for the greater good. He had this to say about real sustainability, “We have to ensure that what we do today to meet our needs will not compromise the ability of our future generations to meet theirs—this is what sustainability is all about” Some of the topics tackled in the seminar include the effectiveness of enforcing CSR, the role of non-profits in the arena of social development and the need for strategically tailored social programs. A few case studies were discussed as well that could be potentially used as guideposts by non-profits striving to make a change. On the whole, the issues discussed in the gathering were of great significance to both corporates and non-profits. A great many truths were propounded at the Vardaan seminar, which offered an engaging deliberation for those who were truly interested in creating effective social change.

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Social Responsibility In A Business Context

(This article is to do with the broader concept of Social Responsibility. Readers are not to confuse this with Corporate Social responsibility or CSR in the Indian context. CSR is a narrow, compliance part of the overall concept of Social responsibility) Social responsibility simply means that any action with each and every individual stakeholder is conducted in a very responsible manner. Does this make the process of being responsible subjective? It may not be so, since every- one knows the difference between the right and wrong. Being socially responsible, adds an extra dimension. Can one up the bar, can one do more good? social-responsibility-business Image Source

Why Social Responsibility:

Businesses, as observed in the course of providing consulting services and in my opinion, from generally do well in the initial 5-7 years phase. Post that starts the saturation phase and, in most other cases the declining phase. Amongst the key reason for the decline is that one of the stakeholders has revolted against the business. This adversely impacts the growth and sustainability of the business. Traditionally the business takes care of only one stakeholder – the shareholder. All benefits, monetary or otherwise accrue only to the shareholder. The other stakeholders – Employees, Vendors, Customers, Lenders, Community, Environment, or Government, concerns are not addressed fully. It is but natural that this discontent builds up, gradually at first and eventually explodes causing the business to decline.

What does Social Responsibility entail:

It goes without emphasisingfro that being socially responsible casts an onerous responsibility. A socially responsible business cannot sell inferior products to its customers. A socially responsible business cannot evade taxes. It also cannot be poorly governed, not have accountability or display lack of transparency. It must ensure safety and hygienic work conditions for its people. Hence it leads to an oxymoron type of a situation that on one hand a business claims to be socially responsible or has undertaken sustainability projects or has implemented projects under the program of its Corporate Social Responsibility but continues to antagonise its stakeholders. Eventually Social Responsibility will result in good businesses. Change – social

What is the confusion associated with Social Responsibility:

Very often Social Responsibility action is confused with Charity, Donation or Philanthropy. It is neither. Charity is different m donation and donation is different from Philanthropy. The lines may blur on certain occasions but they are different. And, Social Responsibility actions are vastly different. Unlike other actions, Social Responsibility requires a collaborative approach. There needs to be a process, policy, engagement, monitoring and an assessment methodology. It is not a unilateral act.

How does one do Social Responsible actions:

Social Responsiblity – actions Image Source Typically the business needs to identify its various stakeholders. An unbiased discussion generally would reveal existing fissures or potential fissures. A mapping of all these would point out the extent and its implication. At this point business needs to start the process of engagement to ensure that the points of conflict are ironed out. All potential flash-points are to be addressed in the activities. Good-will, transparency and communication needs to be created.

Who implements the activities of Social Responsibility:

Broadly there are two ways of implementing social responsibility actions. It can be done internally within the business or implementing with an external agency. Internally one may run an activity from within the organisation or through its own foundation or a trust. Externally one may select an implementing partner who could be a not-for-profit organisation, a for-profit social enterprise, a foundation or a charitable organisation.

What are the problems with Social Responsibility:

Businesses are comfortable dealing with facts and figures. Precise information in financial numbers is the essence of every decision. However the actions of social responsibility results and deals with abstract quantifications, intangible returns and is based on human emotions. Managers and top management are not trained in these qualities.

What would convince business to undertake Social Responsibility:

Return on Investment (ROI) is the guiding mantra for all business decisions. All business actions are justified if and only if there is a ROI. If the results of social responsibility actions do not result in a ROI, there is no absolutely no justification for it to be there in the first place. Hence it needs to be demonstrated that for every business action there is a ROI. In my opinion, this, and only this, is the holy grail of Social Responsibility.

Building A Better Future: CSR And The Indian Education Sector

India is home to more than 400 million children. This is 30% of the country’s total population. Out of these, over 100 million have never been to school. This means that one in every four children in our country has had no access to formal education. But the problem doesn’t stop there. The world average literacy rate stands at 84% and India’s average lies well below that number at 74%. According to UNICEF studies, the dropout rates in India are unusually high. Around 80 million children are not even completing elementary school and 8 million others drop out at various levels. In fact, the dropout rate amongst adolescent girls is as high as 63.5%. This means that more than a fourth of our country’s future workforce will not be capable of holding the jobs meant for them. How can CSR help change the education scenario in our country? And why should companies use their CSR money in education? Let’s take a look.

Securing Your Business’ Future

Most businesses strive to impact areas which have a correlation with their own business goals, and education is usually an important part of their plan. By sponsoring educational activities, companies can hire students that show high potential. Building a more educated workforce is extremely important and by doing this organisations can move towards specific goals and targets in the education ecology. Project Genesis, run by Infosys, helps in developing the skill of the non-engineering graduates to ensure that they meet industry requirements. Through this scheme, they enabled 16,762 students to gain access to jobs in the IT sector.

Creating An Impact That Lasts

A key aspect of CSR in the education sector is following up on monetary and infrastructural handouts. For example, the Mahindra Satyam Computer Literacy/Distribution Program not only distributed over a 1000 computers to government/corporation schools, but also sends volunteers to conduct computer training programs for both students and teachers in these schools. And in a bid to rapidly improve their workforce’s skill base, HCL’s Teach At Office program provides support staff with a range of workshops on basic etiquette, financial management, and health and hygiene. They are also taught basic computer skills and are trained in conversational English. This not only helps them become more dedicated employees, but empowers a section of society that is increasingly neglected in a tech-dominated world.

Raising The Infrastructural Bar

Investment from private and public companies can dramatically enhance the quality of education in a very short time. Especially since the biggest factor when driving nationwide educational reform is financial backing, needed to strengthen the educational infrastructure in underdeveloped regions. Corporate India can contribute towards a change as it is equipped to provide these skill set rather than the NGOs and Govt. They can also provide highly effective teaching aids and other resources, and through partnerships with the government, play a vital role in higher education too. Cognizant, for example undertakes extensive infrastructural projects like rebuilding classrooms and setting up teaching labs. In 2011, they undertook 146 such projects across the country. But they aren’t the only ones investing in India’s educational foundations. IBM, with the help of its Reinventing Education Program has integrated Information and Communication Technology and pedagogy tools in 50 government schools to make learning fun and simple. Aside from that, with the Transformed Classroom model, they have managed to empower over 600 teachers and given over 7000 students in 90 schools a better standard of learning.

A Multitude Of Returns

Most educational CSR initiatives can assist companies to sustain long term growth and profitability and increase their level of acceptance among local populations. Through this they can meet their CSR requirements and can potentially operate with an increased ability to hire and retain employees, fulfilling growth targets at a much faster pace. Apart from the fact that involvement in educational development brings in heaps of goodwill, corporates also have the opportunity to raise public awareness about issues faced by our education system.

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Growing Responsibly: Using CSR To Boost Your Business

Most executives, when asked about CSR, will tell you that it’s nothing different from donating to charity. Some will even say that it’s a fad. However, there are a few who look at it as a creative opportunity to take their organisation to the next level. These are people who have identified CSR as a way to give back to society and achieve incredible returns at the business end as well. Savvy business leaders have also understood that corporate actions towards CSR boosts return on investment. Vardaan believes that in the long run the spending on CSR yields many fold returns – both tangible & non tangible With the 2013 Companies Act in place, businesses have gone into overdrive, designing and implementing CSR strategies to cement their place as a responsible and socially aware organisation. At Vardaan, Social Responsibility is not just considered as a statutory compliance need; it’s embedded deep into the DNA of an organization when earning responsible profits. Let’s take a look at how CSR can be highly advantageous to your organisation and its growth.

Getting Closer To Your Customer

Every company knows how hard it is to gain customers and retain them for a long time. CSR can help businesses reel in customers with relative ease, and keep them engaged for the long run. According to studies done in 2012 by Cone Communications and the results of the 2012 Corporate Social Return Trend Tracker, 86% of respondents were more likely to trust companies that reported the results of their CSR efforts. In addition, 82% of those surveyed were also more likely to purchase products or services from companies that demonstrated their CSR results over those that didn’t. People want to support businesses that do good for the community, because if they help the organisation, they indirectly help themselves. Just to reiterate how important customer engagement is, 40% of those surveyed would not even consider purchasing from companies which didn’t publish their CSR results. If an organisation does careful market research, and involves itself—transparently— in a socially relevant cause, it could lead to a massive increase in its consumer base.

Saving More Than You Spend

The beauty of CSR lies in the countless ways in which it can be implemented. You don’t always have to look for something on the outside to invest in. Allocating capital towards little things like recycling of waste or alternative sources of energy can save you a lot more money than you expect. Smart businesses not only recycle waste but also try & use the waste to incorporate it in its business model. And if this happens in a manufacturing process it hugely impacts the bottom- line. Energy costs are extremely high these days and any organisation can reduce this expenditure by implementing energy efficiency programs in their businesses. Not only do you conserve precious energy resources, you’re setting up a system that leads to huge savings at the end of the year.

Bringing In The Money

A well-designed CSR strategy can be perfect bait for big investors. Being involved with a social cause outside your business domain makes you competitive and reduces the risk of sudden damage to your reputation, and your sales. Most investors will see this and readily invest in your company. Adeline Hinderer, Trade Counselor for the European Union to the US, says, “Companies are actively demonstrating to investors that corporate social responsibility makes good business sense, and the firms are already seeing the benefits it can bring them in terms of risk management and attracting investment.” Additionally, investors are more likely to give money to businesses which are involved in supporting a cause they also support.

Working For A Cause

A survey on employee engagement by CRStrategies and Mandrake came up with these results –

● 44% of young professionals said they would discount an employer with a bad reputation and nearly half said corporate social responsibility policies   should be compulsory ● Seven out of 10 employees in organizations that are viewed by employees as socially responsible rated senior management as having high integrity compared with just one in five employees who were negative about their employer’s CSR record. ● 80% of respondents would prefer working for a company that has a good reputation for environmental responsibility.

People want to work for an organisation which is socially aware and actively involves itself in supporting a cause. In fact, in a Net Impact survey, 53% of workers said that a job where they can make a social impact was important to their happiness, and 72% of students about to enter the workforce agreed. Many were even okay with a pay cut to work for an organisation which was more socially responsible. Think of CSR as a long-term investment and more importantly, a serious business growth strategy. In the process of helping a community or sustaining the environment, what you actually end up doing is responsibly sustaining the future of your business.

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India’s Answer To Corporate Apathy — The CSR Mandate

In 2013, the Government of India passed a mandate that made CSR spending obligatory for many organisations in the country. By and large, this rule ushered in a new era of corporate social responsibility and pumped some coin into the cobwebbed coffers of Indian nonprofits. The organisations that tirelessly sought to make a difference now had plenty of resources to do so, thanks to the big corporates that were eager to lend them funds. csr-mandate But most nonprofits had inadequate capacities and weren’t capable of effectively handling the sudden surge of financial aid. This meant that corporates also needed to help their beneficiaries with capacity building—monetary aid wasn’t the only answer. In order to do this effectively, organisations had to first create clear-cut CSR policies that defined core objectives. Moreover, they also required measurement models that could accurately evaluate the efficacy of social programs. As many corporates weren’t fully aware of the intricacies within the CSR domain, they sought professional help. Vardaan has been providing end-to-end consulting services to organisations in this regard. The CSR mandate has resulted in a number of positive changes all over the country. But before we get right into them, let’s take a look at how the Act actually works. The 2% Mandate Giving back to society If a company has a net profit of ₹5 crore or more per year, then it needs to spend at least 2% of its average net profits from the preceding three years on social initiatives. The rule also applies to companies that have annual turnovers of ₹1000 crore or are valued at over ₹500 crore. Now, corporates pay a 30% tax in India, which can turn out to be quite a hefty figure for companies with large incomes. But the CSR mandate states that corporates need to pay 2% of their profits before being taxed. Which means that they shell out almost 2.857% of their profits in reality. A company’s CSR spending cannot be deducted from its taxable business income. This is because CSR expenditure is seen as an application of income, which is not tax-deductible under Indian law. Apart from increasing corporate spending, one of other main aims of the 2013 act was to bring SMEs into the CSR mix. Large-Scale Contribution Of The SME Sector SME Growth SMEs undoubtedly have a large influence on the country’s economy, and they can potentially be just as impactful in bringing about social change—according to a 2013 survey, nearly 40% of India’s workforce is employed by these organisations. Many SMEs conduct their business activities in proximity to rural communities and are collectively more aware of the community’s needs. This allows them to tailor realistic social programs that create the necessary impact. After the 2013 mandate, any company with a net profit of ₹5 crore or more had to participate in CSR activities. The Act ensured that these organisations could collectively pool their resources in order to create a sizeable CSR fund. This kind of an alliance proved to be highly beneficial to SMEs, allowing them to reduce their operational costs. In addition, they have also been able to focus more on developing long-term projects that need more resources to be accomplished. Due to the CSR mandate, SMEs in the country are today promoting a variety of causes such as education, environmental sustainability and gender equality. Increased Domestic CSR Expenditure CSR Expenditure Given their higher levels of regulation, it may be understandable that foreign companies end up spending more on CSR initiatives than Indian organisations. The average CSR expenditure by foreign firms has been significantly more than their Indian counterparts in both, 2011 and 2012. But in 2013, the average CSR expenditure by Indian firms rose by about 700%, comfortably outstripping foreign MNCs. In one way, the mandate has definitely improved the engagement levels of Indian organisations in social causes. Although the CSR mandate has created a positive impact in India, there’s still a lot that needs to be done. Tackling the inadequate capacities of Indian nonprofits is a particularly major challenge. After all, nonprofits are ever at the forefront of social change, and in better shape, they can help corporates work some real CSR magic.